Return Policy
Return Eligibility
We want you to be completely satisfied with your purchase of our Nordic forest scents. If you are not satisfied, you may return unused and unopened products within 30 days of purchase for a full refund or exchange.
Return Conditions
To be eligible for a return, your item must be:
- Unused and in its original packaging
- In the same condition as when you received it
- Accompanied by the original receipt or proof of purchase
- Returned within 30 days of the purchase date
Return Process
To initiate a return, please follow these steps:
- Contact us at contact@styledesignart.world with your order number and reason for return
- We will provide you with a return authorization number and shipping instructions
- Package the item securely in its original packaging
- Include the return authorization number with your package
- Ship the item to the address provided
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original payment method within 10 business days.
Please note that shipping costs are non-refundable unless the return is due to an error on our part or a defective product.
Exchanges
If you need to exchange an item for a different scent, please contact us first. We will process the exchange once we receive the original item. You will be responsible for return shipping costs unless the exchange is due to our error.
Damaged or Defective Items
If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.
Late or Missing Refunds
If you haven't received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you've done all of this and you still have not received your refund, please contact us.
Return Shipping
You will be responsible for paying return shipping costs unless the return is due to our error or a defective product. Shipping costs are non-refundable.
Contact Information
For questions about returns or to initiate a return, please contact us at:
Email: contact@styledesignart.world
Address: 63408 Omer Dr, Bend, OR 97701, United States
Phone: +1 (541) 788-1882